GALA 2018 – DETAILS COMING SOON

 

HOW TO BID

Follow the steps below or simply click the button on the right and follow the steps at Qtego’s site

  1. Click on the button above to Register to Bid. It will take you to the HOWM page at Qtego’s website. – Auction will close Friday, August 25th between 9:30pm and 10pm
  2. Once there – Click on ‘Register for Event’ link at the top header or the box on top right below event details.
  3. Fill in the required information, including your Cell phone number.
  4. Watch for 2 text messages from Qtego, confirming your registration.
  5. Look for the link in the confirmation text message. The last four characters are your personal PIN. Enter your PIN when you ‘Sign In’.

FAQ

 

Q – HOW DO I REGISTER FOR MOBILE BIDDING? ››

A – If the organization has emailed you a link to register, select the link. Once you are on the registration site, click the REGISTER FOR AUCTION button and enter your information. Be sure to enter the MOBILE phone number that you will use to bid from on this page. Click SUBMIT REGISTRATION when done and you will receive your registration text messages from Qtego. Click your personal link in the second text message and you are ready to start bidding!

Q – HOW DO I CHANGE THE CREDIT CARD I HAVE ON FILE? ››

A – If you would like to change the credit card that you used when you registered you simply need to register again using the same mobile phone number and your new credit card information.

Q – HOW DO I BID ON AN ITEM? ››

A – If using the QSite, click on the item picture that you want to bid on, and then click the SUBMIT BID button.

If texting, text the item number followed by the bid amount, ex: 123 500 will bid $500 on item 123. You will then receive a confirmation text from Qtego.

If you do not have a smartphone, mobile phone or access to the internet, Qtego representatives in orange shirts will be available to place bids for you.

Q – CAN I BID MORE THAN THE BIDDING INCREMENTS? ››

A – Yes. The bidding increment is the lowest amount that you can increase the bid. You may bid any whole dollar amount over that amount.

Q – DO I HAVE TO INCLUDE DOLLAR SIGNS OR DECIMALS? ››

A – No. All bids and donations should be made in whole dollar amounts (no decimals) and the dollar sign is not needed.

Q – HOW DO I KNOW IF I HAVE BEEN OUTBID? ››

A – You will receive a text message alerting you that you have been outbid. You can also visit your ‘My Activity’ page on the QSite to view the status of the items that you have bid on, the items that you are watching and any donations that you have made.

Q – CAN I BID FROM MY TABLET OR COMPUTER? ››

A – Yes! You can register for the auction, place bids, make donations and more… all from your tablet, laptop computer, desktop computer or smart phone.

Q – WILL THIS WORK FOR BOTH SMARTPHONES AND STANDARD MOBILE PHONES? ››

A – Yes, you are able to bid with ANY mobile device, including smartphones, standard mobile phones and tablets. When registering your device you will be given a personal link to the auction that will allow you to bid through the website using your smartphone, tablet or computer. If you are using a standard mobile phone you can bid and donate via text messaging.

Q – HOW TO ENTER THE PIN AND WHERE TO FIND IT. ››

A – Once you have registered for the auction you will receive a text message from Qtego. The text message will include your personal link to the Auction.

Your PIN is the last 4 characters of the URL that you see in the text message.

“Your Name, welcome to the Event Name auction! Send STOP to stop, HELP to help. Msg and data rates may apply.”

“To view current bid on an item or see how to bid, reply to this msg with the 3 digit item number of interest and SEND or click the link qtego.net/?i=XXXX”

In the above example, the PIN would be XXXX and you can use this PIN to bid from your tablet or computer.

Q – HOW DO I CHECK THE CURRENT HIGH BID ON A SINGLE ITEM? ››

A – The QSite will automatically show the current high bid.

If texting, reply to any Qtego text with the 3 digit item number. You will then receive a text from Qtego showing the current high bid.

Example: To check the current bid on item 123, reply to any Qtego text with 123

Q – HOW DO I CHECK BIDDING STATUS ON ALL MY ITEMS? ››

A – If using the QSite, select ‘My Activity’ and you will see all of the items that you have bid on, items you are winning, items you have been outbid on, and items that you are watching.

If texting, reply to any Qtego text with the word STATUS. You’ll receive a text listing all of the items on which you are the current high bidder.

Q – WHAT HAPPENS IF MY BATTERY DIES on my phone or tablet? ››

A – A selection of the most common chargers for phones and tablets will be available for such an occurrence. Please see a Qtego representative if you need assistance.

Q – HOW CAN I FIND THE ITEMS WITH NO BIDS? ››

A – On the QSite you can filter the items by selecting the ‘Items with No Bids’ link on the left hand column.

Q -HOW DO I PURCHASE AN INSTABUY ITEM? ››

A – On the QSite, select ‘InstaBuy’ from the menu and find the item you wish to purchase. Enter the quantity you wish you purchase and press ‘BUY’.

If texting, reply to any Qtego text with the word BUY followed by the three digit item number. To purchase more than one, reply with the word BUY, the three digit item number and the quantity.

Example: BUY 220 4

Q – WILL I BE ABLE TO DONATE/GIVE CASH? ››

A – Yes, guests will be able to donate during the event and pay cash when they check out at the end of the auction. Some events will also accept donations in the form of a check.

Q – HOW DO I MAKE A DONATION? ››

A – On the QSite, select the ‘Donate’ button and either select the amount you wish to donate or enter an amount in whole dollars and press ‘Submit Donation’.

If texting, reply to any Qtego text with the word GIVE, followed by the amount.

Example: Give 500

Q – WILL I BE ABLE TO DONATE WITHOUT A SMART PHONE, mobile phone OR TABLET? ››

A – Yes. Qtego representatives, in orange shirts, will be available to assist with placing bids or donations at the event.

Q – HOW DO I SET UP A MAX BID (AUTOMATED BIDDING)? ››

A – Qtego’s Max Bid system will automatically bid for you until you win or your max is met!

If using the QSite, select the item, enter your max bid in the MAX BID box and click SUBMIT MAX BID.

If texting, enter the item number, your maximum bid amount, and the letter M to indicate the maximum you are willing to bid.

Example: To enter a maximum bid of $500 for item number 123, you would reply to any Qtego text with the following: 123 500M

Q – HOW WILL I KNOW IF I WON? ››

A – You will be alerted via text message if you have won an item.

Q – HOW DO I CHECK OUT? ››

A – Once the auction is closed you will be notified via text message regarding any items that you have won.

If you are attending an event, see the event schedule for when checkout opens. At checkout you can use your credit card on file, a different card, check or cash.

If you are not attending the event, ask the organization how they will handle checkout and how you will retrieve your items.

If the auction is online only, your card on file will be charged and the organization will contact you regarding item retrieval.

Q – HOW DOES MAX OR AUTOMATIC BIDDING WORK? ››

A – When you place a max bid, you enter the maximum amount you’re willing to pay for the item. Other bidders will not know your maximum bid. Qtego will place bids on your behalf starting at the next bid increment for the item’s current high bid. Your max bid will increase the current high bid only by the bid increment amount, up to your maximum amount.

If another bidder places the same maximum bid as you, the person who placed their maximum bid FIRST will be the high bidder. If another bidder outbids your maximum bid by the bid increment or more, Qtego will notify you so you can place another bid if you choose. Your maximum bid is kept confidential.

MAX BID SCENARIO EXAMPLE #1
The current bid for an item is $100, with a $10 increment. Tom is the high bidder and has placed a maximum bid of $120 on the item.

Laura views the item and places a maximum bid of $150. Tom’s bid is raised to his maximum of $120. Laura’s bid is now $130 and she is now the high bidder. Qtego sends Tom a text that he has been outbid. If he doesn’t raise his maximum bid Laura will win the item.

MAX BID SCENARIO EXAMPLE #2
The current bid for an item is $100, with a $10 increment. Tom is the high bidder and has placed a maximum bid of $120 on the item.

Laura views the item and places a bid of $111. Laura becomes the high bidder despite Tom’s maximum bid of $120, because his max bid is not $10 higher than Laura’s bid of $111 (Tom’s max bid of $120 isn’t high enough to cover the next bid increment). Tom would need to bid at least $121 to be the high bidder.

Q – WHAT ABOUT ATTENDEES WHO DON’T OWN OR DON’T WISH TO USE MOBILE DEVICES? ››

A – Contact the auction administrator for assistance.